Outsourcing and service

Today, success depends largely on the use of innovative, appropriate IT infrastructure and the level of automation of business processes. However, ensuring these competitive advantages is not easy. Even companies with IT departments operating at the highest level will outsource non-core IT tasks to a company in which these processes are the main activities.

IT outsourcing can reduce the cost of ownership of IT infrastructure, and ensure smooth operations and the timely introduction of new technologies. Today, Technoserv possesses extensive experience in providing these services, holds a number of unique methods and techniques, and has used its own best practices with many customers - both business organizations and government agencies, including the Central Bank of the Russian Federation, the Federal Migration Service, Russian Railways, and MTS.

We guarantee:

  • Service quality in accordance with international standards ISO 9001, CobiT, ITIL guidelines and other methodological systems, and interaction with customers on the basis of a Service Level Agreement (SLA);
  • Provision of a dedicated service manager and a team of highly skilled professionals who regularly pass certification tests;
  • Availability of service 24/7/365 and a broad regional network of offices and service centers;
  • Confidentiality and data protection;
  • Provision of a full range of services across the full spectrum of solutions.